Tournity is a global tour and experiences marketplace that connects travelers with carefully selected local tour operators and activity providers around the world.
Our mission is to make discovering, comparing, and booking authentic travel experiences simple, transparent, and secure.
No. Tournity operates as a digital marketplace and booking platform.
We do not organize, operate, or directly run the tours. All tours and activities are provided by independent third-party suppliers who are responsible for the execution of the service.
Tournity is operated by a registered company and works with local partners and suppliers in multiple countries to offer experiences worldwide.
Yes. Security and trust are core to Tournity.
We work only with verified tour providers and use encrypted systems and trusted payment partners to protect all transactions and customer data.
For many experiences, you can reserve now and pay on the tour day, giving you extra flexibility and peace of mind.
If you prefer to pay online, you can also choose to complete your booking through a secure payment link, where all card payments are processed via encrypted, PCI-compliant systems.
Payments are processed through trusted, PCI-DSS compliant payment providers.
Your card details are never stored on our servers, and all transactions are protected with encrypted security systems.
Tournity also operates in line with UK data protection regulations and is registered with the Information Commissioner’s Office (ICO), United Kingdom.
ICO Registration Reference: ZC057541
This means your personal data is handled in accordance with recognized data protection standards, ensuring transparency, security, and lawful processing.
Yes. Every supplier on Tournity goes through a verification process.
This includes identity checks, business validation, service information review, and ongoing performance monitoring.
Each tour is operated and delivered by an independent provider.
They are solely responsible for safety standards, insurance, licenses, and the proper execution of the service.
Yes. After booking, you will receive a confirmation email including your booking details, meeting point information, and contact details.
Yes. Many experiences can be booked days or weeks in advance, depending on availability.
Cancellation policies are set by each tour provider and are clearly displayed on every tour page before booking.
If your booking qualifies for a refund according to the stated cancellation policy, the refund will be processed through the original payment method.
If a tour is cancelled by the supplier, you will be offered either a full refund or an alternative option, subject to availability.
Your confirmation email will include the direct contact details of the local provider.
For booking-related support, Tournity’s support team is always available.
Tournity itself does not provide travel or activity insurance.
We strongly recommend that all travelers have personal travel insurance.
But each provider is responsible for maintaining their own legally required insurance.
We comply with international data protection standards and apply strict security measures to protect personal information.
Tournity operates in line with UK data protection regulations and is registered with the Information Commissioner’s Office (ICO), United Kingdom.
ICO Registration Reference: ZC057541
This means your personal data is collected, stored, and processed lawfully, securely, and transparently.
Prices displayed on Tournity are set by the individual tour providers.
All included and excluded services are clearly shown on each tour page, so you know exactly what is covered before you book.
If you are planning to book multiple tours or are joining as a group, you are welcome to contact us directly. In many cases, we can help arrange special offers or discounted rates through our local partners.
Our Terms of Service and Privacy Policy pages are always accessible from the website footer.
You can reach our support team through the contact form or official communication channels listed on our website.
You can also contact us directly via the WhatsApp number displayed on our website for quick assistance and booking support.
