Tournity is an online marketplace that connects travelers with independent Activity Providers. Providers remain responsible for operating their own activities, while Tournity provides marketplace, booking and related platform services.
1. Create your provider access
Activity Providers can apply to join Tournity and receive access to the Partner Portal. Your business and activity information should be accurate and kept up to date.
2. Add your experiences
Each listing should include clear pricing, availability, activity details, meeting or pickup information, cancellation conditions and appropriate images. Depending on the marketplace review process, listings or significant changes may be reviewed before publication.
3. Receive bookings
Customers can discover your activity through Tournity and submit bookings using the payment options available for that experience. Booking information needed to provide the activity is made available to the relevant provider.
4. Operate the activity
The Activity Provider remains responsible for delivering the experience, including its staff, equipment, licences, insurance, safety procedures and compliance with applicable local rules.
5. Keep customers informed
If an operating change affects a confirmed booking, communicate it promptly. Accurate meeting points, pickup details and last-minute operational messages are essential for a smooth customer experience.
6. Build a strong marketplace record
Reliable availability, accurate listings and consistent service help customers book with greater confidence. Keep your information current rather than waiting for a customer complaint to reveal an outdated detail.
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